Ofsted & CQC Settings

Specialist HR and employment law support for Ofsted and CQC registered settings in Salisbury, Wiltshire, as well as remotely across England.

With legal expertise and first-hand experience owning an Outstanding early years setting, Leo HR helps organisations strengthen safeguarding, recruitment, policies, and staff management to ensure their HR practices meet regulatory expectations.

Why HR Matters in Regulated Settings

HR practices are closely connected to inspection outcomes. While inspectors focus on safety, quality, and staff effectiveness, these outcomes rely on strong HR foundations behind the scenes.

Small gaps in recruitment, safeguarding, training, leadership, or policy application can create compliance risks - even in otherwise well-run settings. Ensuring processes are clear, consistent, and documented is essential for demonstrating that regulatory requirements are met. Many nurseries also require broader HR support, we can help with this too.

What Inspectors Expect

Both Ofsted and CQC look for evidence that workforce management supports safe, high-quality services. This includes:

  • Safe Recruitment Practices
    Clear recruitment processes and accurate documentation that demonstrate staff suitability.

  • Staff Suitability and Safeguarding Checks
    Evidence that staff are safe to work with children or vulnerable adults, including appropriate checks for those who have lived or worked outside of England & Wales.

  • Training, Supervision and Support
    Staff induction, ongoing training, and regular supervision ensure employees are competent and supported.

  • Policies, Procedures and Governance
    Policies must reflect legislation and practice. Leadership should demonstrate how these are implemented and reviewed.

  • Leadership and Oversight
    Consistent decision-making, clear accountability, and proactive management are key to a well-led service.

Specialist Support

HR within regulated environments requires more than generic advice. Leo HR’s expertise comes from real-life operational experience, legal qualifications, and a deep understanding of regulatory requirements such as the EYFS.

This allows advice to be practical, proportionate, and aligned with inspections, giving providers confidence that their people practices support safe, well-led services. Whether preparing for an inspection, managing workforce matters, or reviewing processes, specialist HR support ensures your organisation is fully compliant and inspection-ready.

  • HR for Early Years Book Now Available Here

  • Ofsted Support Available‍ Here

  • CQC Support Available Here

  • Service Packages Available Here

Frequently Asked Questions

  • Based in Salisbury, Wiltshire, we can assist and visit your settings with ease. For settings further afield we can still offer specialist support and advice via calls/Teams/Zoom.

  • Yes. Our HR support is tailored specifically for Ofsted and CQC regulated environments, and based on first hand setting ownership. We understand the importance of safeguarding, safer recruitment, staff suitability and clear employment processes within regulated frameworks, as well as the day to day aspects of owning and running a highly regulated setting.

  • Inspections focus on whether our most vulnerable are safe and making progress. To meet this, inspectors look at how staff are recruited, trained, supported, and managed. Strong HR systems underpin inspection readiness, ensuring policies are consistently applied, staff files are compliant, and evidence can be easily demonstrated.

  • Yes. We help early years, education and care providers prepare for inspection by ensuring HR documentation, safer recruitment practices, staff records and employment procedures meet regulatory expectations. We’re also on hand for when settings experience an undesired inspection outcome to help create a practical action plan and provide the required services and resources to improve standards.

  • We review key employment documentation including contracts, policies, staff records, recruitment documentation, disciplinary processes, safeguarding practices, evidence of staff supervision and more. We focus on ensuring documentation and practices are compliant, consistent and inspection-ready.

  • Yes. We provide practical HR support following Ofsted or CQC feedback, helping you address workforce-related actions quickly and effectively. This may include policy updates, management guidance, staff process improvements or ongoing HR support to demonstrate continuous improvement.

  • Both options are available. Some providers work with us for a one-off inspection preparation or HR audit, while others choose ongoing HR support to ensure continued compliance and confidence throughout your inspection cycles.

We commonly support employers with:

  • Contracts, Handbooks and Policies

  • Managing Sickness & Disability Absence

  • Disciplinary & Grievance Concerns

  • Recruitment Compliance

  • Inspection Preparation